Contact Us
Questions about your order? Get in touch with us below. We respond within 24-48 hours during business hours (M-F, 9am-5pm CT).
Need Help?
Can't find what you're looking for? Check our FAQ section below for quick answers.
Frequently asked questions
Visit our contact form above to submit your refund request within 7 days of receiving your order. Include your order details and describe any issues. We'll review your claim within 2 business days. Once approved, refunds typically take 7-10 business days.
Visit our contact form above to submit your refund request within 7 days of receiving your order. Include your order details and describe any issues. We'll review your claim within 2 business days. Once approved, refunds typically take 7-10 business days.
You can cancel or modify orders within 12 hours of placing them through our contact form, unless processing has already begun.
You can cancel or modify orders within 12 hours of placing them through our contact form, unless processing has already begun.
Tracking your order is simple. You can:
- Use the link in your confirmation email
- Utilize the Shop app for real-time tracking. Download here.
We’re also planning to add SMS updates soon, so stay tuned!
Tracking your order is simple. You can:
- Use the link in your confirmation email
- Utilize the Shop app for real-time tracking. Download here.
We’re also planning to add SMS updates soon, so stay tuned!
Orders typically take 7-10 business days for fulfillment. Including shipping time of 3-4 business days, most customers receive their orders within 14 business days from purchase. Exact delivery times may vary based on location.
Orders typically take 7-10 business days for fulfillment. Including shipping time of 3-4 business days, most customers receive their orders within 14 business days from purchase. Exact delivery times may vary based on location.
We offer multiple secure payment options for your convenience:
- Discover, Mastercard, Visa
- Apple Pay, Google Pay, Shop Pay
We offer multiple secure payment options for your convenience:
- Discover, Mastercard, Visa
- Apple Pay, Google Pay, Shop Pay
Currently, we only ship within the United States.
Currently, we only ship within the United States.
We prioritize your data's security. Our site is equipped with robust encryption and security protocols to ensure your information is protected.
We prioritize your data's security. Our site is equipped with robust encryption and security protocols to ensure your information is protected.
Yes, we do! New customers can enjoy a 15% discount on their first order by signing up for our email newsletter.
Yes, we do! New customers can enjoy a 15% discount on their first order by signing up for our email newsletter.
We operate exclusively online to bring you a seamless shopping experience.
We operate exclusively online to bring you a seamless shopping experience.